Mithila Creations Privacy Policy

Effective Date: June 25, 2024

Introduction

Welcome to Mithila Creations, your trusted source for authentic handmade products including Madhubani paintings, Madhubani painted sarees, and more. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data is secure.

Information We Collect

1. Personal Information:

• When you make a purchase, register on our site, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

2. Non-Personal Information:

• We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, referring URL, and browsing behavior.

3. Cookies:

• Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and improve its functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

How We Use Your Information

1. To Process Transactions:

• We use your personal information to process and fulfill your orders, including sending order confirmations and updates.

2. To Improve Customer Service:

• Your information helps us respond more effectively to your customer service requests and support needs.

3. To Personalize Your Experience:

• We use your information to understand your preferences and provide you with a tailored shopping experience.

4. To Send Periodic Emails:

• With your consent, we may send you promotional emails about new products, special offers, and other updates. You can unsubscribe from these emails at any time by following the instructions in the email or contacting us directly.

5. To Improve Our Website:

• We use non-personal information to analyze site usage and improve our website's design and content.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include using secure servers, encrypting sensitive information, and regularly updating our security protocols. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except when necessary to provide our services. This includes trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us at contact@mithilacreations.com. We will respond to your request within a reasonable timeframe.

Changes to Our Privacy Policy

Mithila Creations reserves the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or by posting a notice on our website. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mithila Creations Email: contact@mithilacreations.com

Thank you for trusting Mithila Creations with your handmade product needs. We are committed to protecting your privacy and ensuring a secure shopping experience.